The aim of Well Being Services is to help patients to live well in the comfort of their own home, by empowering them to have better symptom control, and so improving their quality of life.
Key Members of the Team
Our Well Being staff are part of a multi professional team consisting of medical and nursing staff, occupational therapist, social worker, complementary therapist, creative therapist, chaplain and an army of regular Well Being volunteers.
Referrals to Well Being Services are made by any care professional involved in a patient’s care. If you feel we can be of any help, please contact your GP or nominated district nurse.
Well Being Services accommodate up to 10 patients every day Monday to Friday. Patients can attend the services that they feel most comfortable with. This may be a short group of an hour and a half or a full day. Each day offers a different programme. A plan of care to meet your individual needs will be agreed with you at the start of treatment with a discharge plan put in place.
Our Well Being service does not just deal with pain and symptom control but it also helps people to address fears, anxieties and worries that they may have about what they are facing. They are also able to meet and share experiences with other people who are facing similar challenges.
You will be introduced to various techniques, which are tailored to your individual needs to help you take greater control over your condition and as a consequence give you more control over your life.
We also hold Group Rehabilitation sessions helping people to live as full a life as is possible. Each session is catered for your individual needs.
Well Being Services offers
- Access to Social Services
- Access to Welfare Rights
- Complementary Therapies
- Creative Therapies
- Medical Review and advice
- Nursing support
- Occupational Therapies
- Opportunity to discuss worries and concerns in a relaxed and safe environment
- Pastoral support
We offer specific support for Patients and their carers on how to cope with breathlessness. This is facilitated by members of our Well Being Services team. Patients and/or carers attend on a weekly basis for a three week programme.
Topics covered include
- Breathlessness techniques
- Anxiety Management
- Energy Conservation
Individual programmes are planned around the you and a plan is agreed with you when you are first assessed. Patients normally spend a few weeks to a few months with us depending on their needs. Care plans are reassessed on an on-going basis when patients attend each week and we ensure measures are put in place to enable them to live comfortably at home.
Well Being staff liaise closely with other professionals involved in the patient’s care e.g. GP’s, District Nurses, Community Nurse Specialists, Social Workers etc to ensure patients and their families/carers are well supported and all their needs are met whilst at home.
Care and support for patients, family and carers is of the utmost importance to us at Willowbrook Hospice. We encourage family and carers to accompany their loved one when they first attend our Well Being Service so they can be included in any plans that are made.
Family and carers are encouraged to take an active part in the patient’s care. We will try and provide as much information as we can to enable everyone to make informed choices where ever possible.
The Well Being Services Team is always pleased to be at hand to discuss a patient’s progress, and provide help and support when needed.