Willowbrook Hospice
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The Hospice

Willowbrook Hospice is an Independent Charity established in 1993 by a group of local people to raise funds to build and run a Specialist Palliative Care Unit.


The Hospice, located in Prescot close to the communities that it serves, cares for patients with life limiting diseases living in St Helens, Knowsley and the surrounding areas.

Who provides your care

Opened in 1997, the Hospice is governed by a Board of Trustees, Chaired by Lady Pilkington and run on a day to day basis by Neil Wright, the Chief Executive, an experienced management team, over 90 staff and over 430 volunteers. The hospice could not function without the valuable contribution of it's volunteers.

The clinical team is led by Dr Alison Coackley, Medical Director, supported by Dr Anthony Thompson, Assistant Medical Director and Chris Haywood, the Registered Manager. Together, with their teams, they are responsible for delivering the Hospice’s five main services, the In-patient, DayTherapy, Out Patient, Psychosocial services and Advanced Care Planning Team.

What is Hospice Care 

A hospice is not just a building, it is a way of caring for people. Hospice care aims to improve the lives of people who have a life-limiting or terminal illness, helping them to live well before they die.

Hospice care not only takes care of people's physical needs, but looks after their emotional, spiritual and social needs as well. It also supports carers, family members and close friends, both during a person's illness and during bereavement.

What is palliative care?

Palliative care is the holistic and total care of someone who is approaching the end of life, their family and carers. It aims to maintain and improve the quality of their life, and offers support during the course of the illness and following the death of the patient for their family and friends.

Our Services

We have 10 in-patient beds, hold weekly out-patient clinics and are registered for up to 50 day therapy places a week. Although approximately 95% of our patients have cancer we treat other life limiting diseases such as motor neurone disease, end stage heart failure, lung disease. 

Since the Hospice opened in 1997, we have cared for over 6000 patients. During that time our services have grown so much that we now receive over 850 patient referrals a year.
Since the hospice opened in 1997, we have cared for over 6000 patients. During that time our services have grown so much that we now receive over 850 patient referrals a year.
We work very closely in partnership with the local health care community to improve the quality of people’s lives living with their illness . We liaise with the Hospital Specialist Palliative Care Team, the Community Specialist Palliative Care Team and the local Primary Care Teams, which includes local GPs and district nurses

Although we provide care for patients at the end of their life, our statistics show that over 50% of our inpatients are discharged back to their preferred place of care, usually home, dispelling the myth that a Hospice is just a place where you go to die.


The Hospice has an important remit in leading and delivering an integrated Palliative Care Education programme to all healthcare professionals in the locality to ensure that patients are cared for in the best possible way in their preferred place of care, wherever that setting may be.  


As a Charity, we make no charge for our services, but rely on our own fundraising efforts and a modest contribution from the NHS. This enables us to provide support to patients and their families according to their individual needs.

Our care is free to patients but is not free to provide. Last year, it cost £2.825m to run the Hospice. We are part funded by the NHS who make a contribution of approximately forty per cent towards our running costs. This means that we have to rely on generous donations from the public and our own fundraising efforts to raise the other sixty per cent.


We have a Fundraising office in St Helens town centre on Claughton Street and a separate Trading company which runs the Willowbrook Hospice Lottery and our nine Charity shops, two situated in St Helens, and other shops in Thattoheath, Earlestown, Rainford, Fingerpost, Prescot, and Page Moss. We hope to open our new shop at Fouracre on the 1st November 2013. We also have a large 7500 square feet donation warehouse and distribution centre in Lock Street, St Helens.


© 2015 Willowbrook Hospice.
All rights reserved.
Registered charity no. 1020240
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Registered Office
Willowbrook Hospice, Portico Lane
Prescot, Merseyside L34 2QT
Tel: 0151 430 8736
Fundraising Office
54/56 Claughton Street
St Helens, Merseyside WA10 1SN
Tel: 01744 453798
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